Client Communication.

All clients are important, but some clients can be termed “key,” whether due to the amount of business they bring…

No chopsticks, no silverware and not a care in the world. That was me at a Vietnamese restaurant that I…

Have you ever been sold a product or service and you have no idea what the salesperson is saying to…

In this ever-changing legal industry, is the perfect law firm an impossible dream? The answer is “no!” straight from the…

Yelp can be a great resource for finding and vetting new services and businesses, but it can also be treacherous…

I’m a creature of habit as many humans are. I shop at the same grocery store, use the same dry…

This morning, I visited my neighborhood Peet’s Coffee& Tea, where I am a regular. When I reached the front of…

It’s safe to say that everyone has experienced bad customer service. While those memories stick with us for a long…

At Berbay, we pride ourselves on always keeping our clients informed about the status of a project, no matter how…