The well-known phrase “What Happens in Vegas, Stays in Vegas” generally pertains to the behavior that visitors exhibit during their…
All clients are important, but some clients can be termed “key,” whether due to the amount of business they bring…
No chopsticks, no silverware and not a care in the world. That was me at a Vietnamese restaurant that I…
Have you ever been sold a product or service and you have no idea what the salesperson is saying to…
In this ever-changing legal industry, is the perfect law firm an impossible dream? The answer is “no!” straight from the…
Yelp can be a great resource for finding and vetting new services and businesses, but it can also be treacherous…
I’m a creature of habit as many humans are. I shop at the same grocery store, use the same dry…
This morning, I visited my neighborhood Peet’s Coffee& Tea, where I am a regular. When I reached the front of…
It’s safe to say that everyone has experienced bad customer service. While those memories stick with us for a long…
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