While some may see this as a pandemic-related shift, we had embraced virtual work early on. In 2019, due to a fire in our office building, the agency abruptly went virtual for four months. Once we were back in our physical office, the agency allowed a hybrid and flexible work environment to contribute to a better work-life balance and less time in the car. At that time, we knew the expiration of our office lease meant it was time to go remote.