Good Customer Service Goes a Long Way

Author: Erica Feher | June 11, 2013

I received a follow-up call from the car salesman who sold me my car three years ago before I moved to California.  He was calling to ensure that I was still happy with my car and to ask me how I liked living in California.  This surprised me.

Not only that he had called, but he was with the same dealership this many years later. Although I am not in the market to purchase a new car, I appreciated his call and the long-term customer service.

Regardless of how old or new your clients are, it’s important to stay in touch.

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