I received a call from one of our vendors – a messenger service company – to touch base as we had not worked with them for quite some time.  I explained that they were still our number one choice for messenger services, but we just haven’t had the need.

I was pleasantly surprised when I received a handwritten thank you card in the mail days later.  Also surprising was the Rolodex® card they included with their contact information.  It made me stop and think for a moment because in this day and age of technology, are professionals still using the old-fashioned Rolodex? 

While handwritten notes can never replace be an electronic form of communication, it would have been more convenient, however, if the Rolodex card had something like a QR code with the company’s contact information.  Then, I could simply have scanned and saved the contact information without having to manually update their information.

 


-By Berbay Account Manager Erica Hess