Principal Megan Braverman sat down with host Shawndel Spader for an episode of The CEO Shift, a short-form interview series for agency leaders who are scaling on purpose, not panic.
They talked about something most firms overlook: the systems behind sustainable growth. Megan shared how she scaled Berbay through documentation, process clarity and the mindset required to lead in constant change.
In this episode, Megan helped listeners reframe:
- Why documenting knowledge and process has become our secret weapon.
- How to decentralize expertise so your business doesn’t depend on just one person.
- The mindset shifts that helped me embrace AI, change, and real leadership.
If you’re looking to scale your agency or service-based business in a smarter, more sustainable way, tune in here.
